Returning an item?
Our return policy discloses the refund practices for www.CoinAsset.ca
- We offer a 14 day Satisfaction Guarantee return policy on all our shipments.
- Coins need to be returned in the original and undamaged holder they were delivered in. Any items altered from their original shipping state will not be accepted for exchange or refund.
- All shipping costs are the responsibility of the shipper.
- We strongly recommend that you return your order by insured mail (signature required) and save the receipt for your records.
- Shipping fees are not refundable.
- As soon as we receive your package, we will call or email you to acknowledge its safe arrival.
- If returning or exchanging a coin, we ask that you contact us prior to shipping.